Home >> Return Policy

Items purchased with us can be returned on the following conditions:

  • Wrong Item Received

    If your delivery is incorrect for any reason i.e. an item has been missed from your order or you have received the wrong item then we will automatically replace or refund your order at your request. If you require a refund then you must inform us immediately and not open any of the packages themselves. We will then ask you to return the goods, and upon arrival at our office we will refund you via your original payment method.

  • Items Faulty on Arrival

    If your items turn out to be faulty on arrival then we also ask that you let us know immediately via contact-us form, or email. Items should be returned in their original packaging with any accompanying documentation or accessories. If we can verify the fault at our end then we will issue a replacement to be sent out the very same day. We can also issue a full refund if you wish and your payment will be returned via your original payment method. We will analyze return goods and if they prove not faulty then we will return the item to you and you will be liable for the return transit costs.

  • Items Damaged in Transit

    If any items have been damaged in transit, we ask that you report it to us immediately upon receipt of the goods. Items should be returned in their original packaging complete with accessories and documents. Once received back to our base we will issue a replacement item or refund the full value of your order via your original method of payment.

  • Open Packages on Arrival

    If your package arrives opened or ripped for any reason then we ask that you return the items if unhappy. Again we will offer you a replacement product or refund via your original payment method whichever you prefer.

Please note that the above returns policy does have some limitations and especially with Stimulants and salts due to the sensitive nature of the product, when it is been opened at all we can not accept any return.

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